View Transcription
PRODUCTIVITY- With Cbeyond, we have all of our communication services bundled into one provider, which is enabling us to spend more time taking care of the services and needs of our clients and customers. A real estate company uses email 24/7. Our system can’t ever go down because the communication that we use for email is constant with clients, with customers, with other realtors; exchange of offers and bidding communication has to be timely and can’t be broken in this market place or it could cost the client a deal. So, we have to have our email system up and running at any cost, all the time, and Cbeyond has not failed us in that area. The website that we have maintained through Cbeyond is a part of our marketing plan and by having their capable work in maintaining it, we’re able to free up our staff to do other areas of the marketing which service our clients and customers and brings in new business for us, which we’re always looking for.
PROTECTION- Legally, as well as just to maintain the business, it’s very important to have backup to all of the systems and all of the information that we currently use and have used. We have to be sure that we are fully protected and the data backup that Cbeyond does for us is complete and thorough and we’re always sure that they are going to have what we need in their system, for review, if we called for it. I think if you asked me why I chose Cbeyond and why I appreciate their services it would be because I feel much more protected; that if something should go wrong, I have the right resource behind me to put everything back together.