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PRODUCTIVITY- I know with Cbeyond that my phones will be up and running and I won’t have any problems, they’re great, I haven’t had any problems at all in the past. With Cbeyond, we have peace of mind that our patients can reach us at any point in time. Our website has everything that a patient would need to be able to learn about the office, everything from office hours to patient forms that need to be filled out, and because our website is so efficient, it allows my staff not to have to receive phone calls from the patients. Cbeyond is great, they keep everything up and running and hosted perfectly and we’re very, very happy.
PROFITABILITY- In the past, we we’re getting our services for internet from one provider, we we’re getting our phone bill from another provider, and each month I just didn’t know what my expenses were. It’s so great with Cbeyond, it’s all bundled into one, similar to what I have in my office now, where all patients can come to one location to get all services done, it’s great, and with Cbeyond I can do the same thing. I can get all services form one provider and Cbeyond provides that for my office.
PROTECTION- With Cbeyonds dedicated internet server, it’s great because we need everything to be secure in dentistry and in medicine, everything has to be private, and I feel confident with Cbeyond that I’m getting the privacy that I need. It’s very important for us to back up records on a daily basis, patient records, they’re confidential and our practice would be at a total loss if these weren’t backed up properly. With Cbeyond, I have peace of mind that the records are being backed up daily and I’ve never had a problem with any type of backup for our computer systems.