My name is Tony Barnes I own Barnes Custom Enterprises. We’ve been servicing the condo/townhome industry for approximately 30 years in the Denver area. We have been a Cbeyond customer since 2005. We use the fax-to-email service because it allows us to archive all of our history. We can have the paperwork there without having to go back and shuffle through piles of paper to find it.
 

We use the virtual receptionist on a daily basis. It’s there to provide information for the customer ahead of time. It’s also there to allow them to hear information that we want them to be aware of that doesn’t require them to have to wait for me to give them the information. It’s an expedient process for both them and for us. I can be doing other things. They get the advantage to call in, get the information, and go on about their business.
 

Cbeyond has been very reliable. When they originally came to us, the pricing structure that they provided was significantly better than anything else we’d seen. And the bundle together was able to give us everything we wanted in order to carry on the daily business without having to worry about the details.