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Personal Call Assistant Local Feature Set

SIP Features & Benefits

Optimize your incoming and outgoing call capabilities and improve your employee's productivity.

Cbeyond Local Feature Set for SIPconnect lets you make and take calls when you want, how you want, from where you want.

Features & Benefits

Adding Local Feature Set to your BeyondVoice with SIPconnect service gives each member of your business control over their incoming calls:

  • Simultaneous Ring
    Rings multiple phones at once.
  • Sequential Ring
    Rings a series of phones sequentially.
  • Remote Office
    Gives users remote access to all their Local Feature Set capabilities while working away from the office.
  • Click to Dial
    Using the PCA desktop software, you can Click to Dial from your PC by entering a recipients number and it will initiate an outbound call from your phone.
  • Selective Acceptance and Selective Rejection
    Accepts or rejects calls based on customizable pre-defined criteria, such as phone number and time of day and/or week.
  • Anonymous Rejection
    Automatically rejects calls when caller intentionally restricts their number.
  • Do Not Disturb
    Stops all calls and handles them as "busy" or routes them according to your call forwarding settings.

Click on the tabs below and learn how this applies to:

Real estate firms typically have multiple agents who are frequently on the run, working between an office phone, mobile phone, and a home phone. Sequential Ring is a service that can prevent such agents from missing important calls.

To set up this feature, the agent would simply define the sequence of the phone numbers to be called. When there’s an incoming call, the phones ring sequentially as defined by agent.

For example: The real estate agent has three numbers: 404-555-5555, 404-555-5552 and 404-555-5551. After enabling the feature via CbeyondOnline, each phone will sequentially ring until someone picks up or the call terminates to voice mail.

For legal professionals balancing family and work life, telecommuting is here to stay. However, for numerous reasons, it's important to maintain the virtual appearance and the real functionality of their regular office at home.

Remote Office allows them to receive incoming business calls while away from their office location. In addition, Remote Office maintains the appearance of their office telephone number while making outgoing calls, using Click to Dial.

Remote Office is especially useful for telecommuters and mobile workers as it enables them to use all of their features while working remotely.

For example: If a lawyer's child is home sick and they need to work from home, activating Remote Office functionality via CbeyondOnline allows them to receive their business calls at their remote location with the appearance they are at the office.

Healthcare workers are constantly interrupted by incoming calls, but they don't want to block all of them-just those they deem necessary.

The Selective Acceptance feature lets them define a set of telephone numbers and a schedule to determine which calls they receive and when. Once this information is set up via CbeyondOnline, they'll receive only the numbers they define according to the schedule they set.

For example: The office manager for a medical practice enables the Selective Acceptance feature to only receive calls from 404-555-5555 and 404-555-5555 during the hours of 10 a.m. - 12 p.m. and 1 p.m. - 3 p.m. when he is busy processing insurance claims and billing.

The Cbeyond Advantage

Personal Call Assistant Local Feature Set for SIPconnect filters out low-priority interruptions, allowing your people stay productive and take only important calls. With the Remote Office Local Feature Set your people can travel wherever business takes them. No special set-up required. Just sign up, and log on to CbeyondOnline to configure your options in real-time. You can assign per employee so each user can customize according to his or her needs.

 

Product Specifications

Cbeyond Personal Call Assistant Local Feature Set for SIPconnect includes these features:

  • Simultaneous Ring
  • Sequential Ring
  • Remote Office
  • Click to Dial
  • Selective Acceptance and Selective Rejection
  • Anonymous Rejection
  • Do Not Disturb
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