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Low-cost marketing available for SMBs

12-22-2011
Online Marketing for Small Businesses

Online marketing strategies for small business environments allow startups or companies with little capital to reach a diverse range of consumers without having to spend heavily on advertising. According to recent Business Insider report, industry and technological conditions created an environment where many small- and medium-sized businesses could not afford marketing, because there were only a few channels available and they tended to be expensive.

The cost of marketing is shifting, however, as the internet enables businesses of all sizes to engage with a vast consumer base through a variety of free or generally inexpensive tools. The report said this creates an environment where marketing is open to businesses of all sizes, and the key is to figure out which forms of advertising work best for a specific organization's needs.

SMBs can make the best use of online marketing by taking reasonable risks and working to develop innovative strategies to reach consumers. Because of this, businesses should build their advertising methods by first asking themselves how innovative their practices are in the first place. For example, the report said companies should all be attempting to develop unique and interesting social media marketing campaigns in an effort to reach consumers where they are, rather than make the customer come to them.

According to the news source, almost every internet user has at least one social media profile, and many individuals will spend hours at a time accessing these sites to read about what their friends are doing, what people like and what trends are emerging in popular culture. Businesses can capitalize on this through free or inexpensive marketing tools that can pay major dividends when it comes to return on investment.

The report explained that the popularity and ease-of-use associated with social media channels are making Facebook and other sites ideal places for businesses to market their products and services. This is completely changing the way organizations are reaching consumers, making connecting to users in innovative ways essential to successful advertising.

Furthermore, the news source explained that social media is relatively easy to track, is driven by data and can serve an an ideal catalyst for sales. However, leveraging these gains can be extremely difficult for companies that are unable to connect with customers. Essentially, a small business needs to think of itself as another person on the social network, and develop promotions and events that build relationships with potential customers. This level of connectivity helps create a brand identity while also putting organizations into the consumer consciousness.

The key, when considering innovation and connectedness on social media, is to create content that is engaging. Users do not want to hear marketing messages. They are generally not interested in product descriptions. Basically, social media is not an extension of the company website. Instead, it is a channel where SMBs can engage in conversations with consumers. They can announce special events and use the channel to ask consumers what they want to get out of the activity. Special promotions, conversations about strategy and other similar material all work to draw consumers in by engaging them with the business and creating a meaningful relationship. This lets customers feel like they matter to the company and develops a sense of loyalty that many traditional marketing channels lack.

If companies are able to use social media to engage their customer bases, they can deliver significant ROI through a channel that only costs time, effort and maybe the price of a few promotional coupons. This can be instrumental to small businesses with limited marketing budgets.

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