Georgia Telecommunications Relay Services Information
Georgia Telecommunications Relay Services Information
Did you know that many Georgians who are deaf, hard of hearing, or have speech disabilities can now enjoy the convenience of communicating with family, friends, or business contacts by telephone? They can, thanks to the Georgia Relay.
Here's how the Georgia Relay works: A person who is deaf, hard of hearing, or may have a speech loss types his/her conversation using a text telephone (TDD/TTY). A specially trained Communications Assistant (CA) relays the message by reading the text message to the hearing person at the other end. The CA then relays the hearing person's spoken words by typing them back to the TDD/TTY user.
Hearing callers who wish to reach people who are deaf, hard of hearing or speech disabled may simply dial 7-1-1 or dial 1-800-255-0135. Text telephone users may also dial 7-1-1 or dial 1-800-255-0056. There is no charge for dialing 7-1-1, and all options available to Georgia Relay users through existing 800 numbers will be available to 7-1-1 users. If you are experiencing trouble dialing 7-1-1 to reach the Georgia Relay, please call your local telephone company.
Relay service is also available over the Internet. Deaf, hard of hearing and speech disabled customers can simply go to http://www.att.com/relay or call to connect to CA. Customers may use the same website (http://www.att.com/relay) or call hipvrs.com to access video relay service, where a certified American Sign Language (ASL) interpreter will relay your signed conversation to the hearing party.
Telephone assistance is now available for people with Speech Disabilities. Speech-to-Speech service lets people with speech disabilities communicate on the telephone by using their own voice, or voice-assisted device, through the help of a specially trained CA by dialing either 7-1-1 or 1-800-202-4082.
Spanish Relay Service is available to Spanish speaking residents of Georgia. To place a Spanish relay call, dial 1-888-202-3972. Spanish to English translation is also available for in-state calls.
All services are available 24 hours a day, seven days a week and enable people to place relay calls between Georgia and other locations anywhere in the United States and internationally to English and Spanish speaking persons. By law, each conversation is handled with the strictest confidentiality. There is no additional charge to access Georgia Relay.
To learn more about Georgia Relay, visit the website at www.GeorgiaRelay.org.
Please note that 7-1-1 is only to be used to reach the Georgia Relay
For EMERGENCIES you should continue to use 9-1-1
To place a call dial 7-1-1 or use one of the numbers below:
TTY: 1-800-255-0056
Voice: 1-800-255-0135
Spanish: 1-888-202-4082
Speech-to-Speech: 1-888-202-4082
Customer Service:
TTY/Voice: 1-888-694-5824
2231-T Dawson Road
Albany, GA 31707
Email: garelay@hamiltonrelay.com
Web: www.georgiarelay.org or www.hamiltonrelay.com
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