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Delivering On the VoIP Model to Provide Managed Services for Small Business
Cbeyond (NASDAQ: CBEY) is a managed services provider that delivers integrated packages of voice, mobile and broadband services to small businesses. Cbeyond offers core communications services such as local and long-distance voice, mobile and broadband Internet access along with enhanced applications, including voicemail, email, Web hosting, data backup, file-sharing, VPN and more. Cbeyond manages these services over a private, 100-percent Voice over Internet Protocol (VoIP) facilities-based network.
General:
- Completed IPO in November 2005 (Nasdaq: CBEY)
- Launched first market (Atlanta) in March 2001
- 33,287 customers as of September 30, 2007
- Headquartered in Atlanta, Georgia
- ~1,100 employees
Target Market:
Small to Medium-Sized Businesses (4 to 200 employees)
Current Markets:
- Atlanta, Georgia
- Chicago, Illinois
- Dallas-Fort Worth, Texas
- Denver, Colorado
- Detroit, Michigan
- Houston, Texas
- Los Angeles, California
- Miami, Florida
- Oakland, California
- San Diego, California
- San Francisco, California
- San Jose, California
Network Technology:
Cbeyond operates one of the world's first 100% Voice over Internet Protocol and 100% Cisco local phone networks and provides carrier-grade, packet-based local phone service.
Cbeyond leverages innovations in local Voice over IP and soft-switch technologies to provide a "disruptive" economic and operational advantage over traditional telecom service providers.
Cbeyond provides mobile services through an MVNO (mobile virtual network operator) partnership with a national wireless carrier.
Services Offered:
Cbeyond delivers an integrated package of high-speed T-1 Internet access, local and long distance phone services, mobile voice and data, plus a variety of business applications starting at $495 a month.
Notables:
- More than 4 billion VoIP minutes delivered since launch
- Monthly customer retention rate greater than 99%
- 100% of customers are billed on-line and more than 30% pay on-line
- Ranked Number 22 Fastest Growing Company in North America on Deloitte's 2006 Technology Fast 500
- Ranked one of Fortune magazine's 20 "Best Performers" for 2006
- Cbeyond ranked 176 on Deloitte's Technology Fast 500
- Cbeyond ranked seventh on the Georgia Technology Fast 50, a ranking of the 50 fastest growing technology firms in Georgia
Key Partners:
