Why Cbeyond
Customer Stories
Large Files Fly Across Cbeyond High-Speed Internet
Business Challenges
- Eliminate the cost of printing and hand-delivering blueprints
- Upgrade from dial-up Internet access
- Consolidate voice and data service in a single, cost-effective package
Results with Cbeyond
- High-speed Internet makes it easy to share documents in real time
- Bundled voice and data delivers reliable service at a lower cost
- Online account management system saves time and cuts administrative hassles
Architecture firms rely on blueprints to communicate with their clients - but printing a blueprint and hand-delivering it to a client is expensive and time-consuming. An outdated dial-up connection prevented Schneider Wright Inc. from effectively sharing digital files over the Internet. The company asked Cbeyond to draw up a solution:
- Eliminate the cost of printing and hand-delivering blueprints. Clients expect to make changes quickly and see updated blueprints immediately.
- Upgrade from dial-up Internet access. An outdated dial-up connection slowed every facet of Schneider Wright's business.
- Consolidate voice and data service in a single, cost-effective package. A single provider for all voice and data services would simplify administrative costs and lower the firm's monthly bill.
"A company shows its true colors in how they deal with their customers. . Whenever I have a question, Cbeyond is quick to answer."
Jennifer Wilson
Office Manager, Schneider Wright Inc.
The Cbeyond Solution
Cbeyond's BeyondVoice package upgraded Schneider Wright's voice and data communication services, delivering greater value at a lower cost than their previous phone service alone.
- BeyondVoice I, a combined voice and data package with unlimited local phone service, offers a symmetrical 1.5 Mbps T1 Internet connection and a scalable calling plan for mobile, domestic long distance and inbound toll-free calling.
- CbeyondOnline, Cbeyond's customer control panel, offers easy management of account settings and payment options.
Results and Benefits
Thanks to the addition of a T1 line, Schneider Wright can work with clients more quickly and efficiently than ever before.
- With a high-speed Internet connection, the firm can receive large documents online, make changes and transfer them back to the client.
- A single vendor for voice and data services cuts down on administrative costs and simplifies invoice payment.
- Schneider Wright can turn to Cbeyond Online for all of its account management tasks, from updating email addresses and entering service requests to paying their bill online.
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