Why Cbeyond

Today's real estate agencies cannot survive without fast, reliable access to the Internet. Listing services are now hosted online, and realtors spend much of their days managing them. RE/MAX Preferred's DSL service couldn't keep up with the pace of their business, and frequent outages led to lost opportunities. The company asked to Cbeyond to configure a new solution:

• Secure a faster, more reliable Internet connection. Says RE/MAX Preferred's Lisa Wolaver, "With our old DSL line, the service was up and down and up and down. . Everything we do uses those online Listing Services, so having broadband is very important to us."
• Obtain voice and data services at a lower cost. RE/MAX Preferred understood the benefits of receiving their communication services from one vendor, but was eager to find a better service at a lower price.

The Cbeyond Solution

Cbeyond's BeyondVoice package upgraded RE/MAX Preferred's voice and data communication services, delivering greater value at a lower cost than their previous phone service alone.

• BeyondVoice I, a combined voice and data package with unlimited local phone service, offers a symmetrical 1.5 Mbps T1 Internet connection and a scalable calling plan for mobile, domestic long distance, and inbound toll-free calling.
• CbeyondOnline, Cbeyond's customer control panel, offers easy management of account settings and payment options.

Results and Benefits

Thanks to the addition of a T1 line, RE/MAX Preferred can manage listings and pursue leads faster than ever before.

• With a high-speed Internet connection, the firm never experiences slowdowns or outages when it's trying to follow a lead.
• A single vendor for voice and data services cuts down on administrative costs.
• RE/MAX Preferred can turn to Cbeyond Online for all of its account management tasks, from updating email addresses and entering service requests, to paying their bill online.

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