Why Cbeyond
Customer Stories
Reliable Service for Critical Business Communications
About IT Resource Market
- IT staffing firm that supports local and out-of-state clients
- Places temporary and permanent positions in several industries
- Headquartered in Atlanta, GA
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Business Challenges
- Eliminate unreliable and fly-by-night vendors
- Reduce costs for communication services
- Obtain business-class high-speed Internet access
Results with Cbeyond
- Cbeyond delivered a single solution for voice and data
- Phone and Internet services now keep pace with communication needs
- Online billing and account management tools simplify payment and management
IT Resource Market is a full-service staffing company that handles both short-term and permanent placements for an array of industries.- but communications problems prevented the company from providing its customers with dependable, one-stop service. Voice providers were unreliable and unresponsive, and a data provider shut down overnight, leaving the business without email for a month. The company outlined several objectives to Cbeyond:
- Eliminate unreliable and fly-by-night vendors. In the fast-paced environment of a staffing firm, communications services are critical. A failure in voice and data guarantees a loss of business.
- Cut costs on communication services. IT Resource Market Manager found its current plans too expensive, with per-line fees levied on its telephone service.
- Obtain business-class high-speed Internet access. IT Resource Market relies heavily on email, and regularly exchanges electronic documents. The firm tried three separate T-1 Internet access providers, looking for the right fit.
"Cbeyond really cares for their customers. . In my line of work, I come into contact with a lot of different businesses and I recommend Cbeyond to them all."
J. D. Godbout
President, IT Resource Market, LLC
The Cbeyond Solution
Cbeyond's BeyondVoice package delivered a single solution for voice and data that meets IT Resource Market's standards of speed and dependability.
- BeyondVoice I, a combined voice and data package with unlimited local phone service, offers a symmetrical 1.5 Mbps T-1 Internet connection and a scalable calling plan for mobile, domestic long distance, and inbound toll-free calling.
Results and Benefits
With Cbeyond, IT Resource Market finally has a communications service provider that can keep up with its business - and that no one at the business has to worry about.
- With Cbeyond, long distance minutes are included in the package. "We don't worry about the cost of every call we make," says J. D. Godbout. "We actually encourage clients to call us on our toll-free number."
- Cbeyond's T-1 line provides fast speeds for downloads as well as uploads.
- IT Resource Market trusts Cbeyond to host its website, where the firm maintains up-to-date job listings and a database of current résumés.
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