Why Cbeyond

Intermark Language Services specializes in translation services for the legal industry. With an international customer base that expects to exchange documents electronically, Intermark depends on voice and data services are that are dependable and affordable. Intermark juggled four different providers for Internet services, local telephone service, and domestic and international long distance. In addition, the cost of replacing their dial-up with a T-1 line seemed prohibitive for their small business. Cbeyond offered a simplified solution:

• Consolidate communication services and secure a single, predictable bill. "We never knew what our bills would add up to," says Tom West, President of Intermark Language Services. "I had to look at four bills and write four checks each month."
• Obtain high-speed Internet at an affordable price price. A high-speed Internet connection is crucial to a business that can't afford to spend half an hour downloading a customer's file.

The Cbeyond Solution

With BeyondVoice, Cbeyond delivered a single service that met all of Intermark's needs, with a single bill and a flat rate that made budgeting and payment easy.

• BeyondVoice I, a combined voice and data package with unlimited local phone service, offers a symmetrical 1.5 Mbps T-1 Internet connection and a scalable calling plan for mobile, domestic long distance and inbound toll-free calling.

Results and Benefits

Cbeyond's solution delivered Intermarks' first high-speed Internet connection, as well as reliable voice service.

• Cbeyond's streamlined billing process simplifies budgeting and cuts down on paperwork.
• High-speed Internet access allows Intermark to work efficiently with its European customers and quickly exchange electronic documents.

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