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Why Cbeyond

Customer Stories

Wholesale Computer Company: Cbeyond Cuts Communications Costs in Half

 

S&K Wholesale, before Cbeyond

  • Paying high prices for incomplete communications packages
  • Other providers offered only static or fractional T-1 lines

Scott Lasater, President and CEO

Huge Cost Savings

"Based on what we were paying before, we're saving $2,200 per month," Scott calculates. "With one previous web hosting provider, we were paying three times the cost of Cbeyond, and that was for our phone lines. After that, we went with another web hosting provider that sold us a fractional T-1 line, and it was still twice the cost of Cbeyond but there was no long distance included."

Cbeyond Delivers

"Cbeyond had a lot to prove to me," admits Scott. "The installation went slick and quick - there were no issues, and we were up and running right on time." He adds that the quality of Cbeyond's voice service is "flawless."

Cbeyond's Most Valuable Features

Countless Benefits of a T-1

Scott is thrilled with the speed of Cbeyond's T-1 service. "We are able to get access to information that we need instantly," he says. "I do all of my ordering through Email, and those orders are large. Without a T-1, I wouldn't be able to do it - it would take too long." The dedicated T-1 line also enables S&K to host its own Web site and Email instead of paying an outside web hosting provider.

Culture of Referrals

"I refer people to Cbeyond all the time. I actually have clients who have signed up as Cbeyond customers. They all have the same positive opinions of Cbeyond that I do.".

Reliable Service

Scott says the best thing about Cbeyond is its dependability and uptime. With a previous web hosting providers, S&K had more than a dozen outages in only six months. In well over a year with Cbeyond, we have experienced only two outages - "and neither one was caused by a Cbeyond problem," Scott says.

Customer Service

"Cbeyond's response is faster than any company I have ever dealt with," Scott says. "I get responses back within minutes. We have had very few issues - which is good - but when we have, Cbeyond has been great."