Customer Stories
Software Developer: T-1 Internet Access Enhances Company's Image and Productivity
Software Developer: T-1 Internet Access Enhances Company's Image and Productivity
Evestment Alliance is a web-based software company. "We not only use Cbeyond for general day-to-day phone and Internet usage," says Heath. "We also use the Web for meetings with our prospects and clients. With the fast T-1 Internet access, our presentations look much better." "With DSL," Heath explains, "Web presentations were choppy. Now, they run smoothly, making the software look more efficient when it's shown through a Web demo." The T-1 Internet access also helps the company's developers and coders do their work faster.
"DSL was simply not fast enough for our business," Heath says. "The T-1 works great. Plus we're getting T-1 Internet access and our phone service - for less than we were paying before - all in one package from one provider, which makes our business run smoother."
"Customer service has been great from the beginning," notes Heath. He has used both telephone support and CbeyondOnline™, the web-based account management tool, for requests. "They are very responsive and good at getting back with me, whether it's via Email or phone. And for routine requests, CbeyondOnline has certainly helped me out."
As the company has grown, Heath has been able to easily and affordably add more phone lines to handle the increased business.
"We've been with Cbeyond since the very early days. Our service has been fantastic."
