Cbeyond at a Glance
Delivering On the VoIP Model to Provide Managed Services for Small Business
Cbeyond (NASDAQ: CBEY) is a managed services provider that delivers integrated packages of voice, mobile and broadband services to small businesses. Cbeyond offers core communications services such as local and long-distance voice, mobile and broadband Internet access along with enhanced applications, including voicemail, email, Web hosting, data backup, file-sharing, VPN and more. Cbeyond manages these services over a private, 100-percent Voice over Internet Protocol (VoIP) facilities-based network.
General:
- Completed IPO in November 2005 (Nasdaq: CBEY)
- Launched first market (Atlanta) in March 2001
- 55,000 customers as of October 2008
- Headquartered in Atlanta, Georgia
- ~1,600 employees
Target Market:
Small to Medium-Sized Businesses (4 to 200 employees)
Current Markets:
- Atlanta
- Boston
- Chicago
- Dallas-Fort Worth
- Denver
- Detroit
- Houston
- Los Angeles
- Miami
- Minneapolis/St. Paul
- San Diego
- San Francisco-Bay Area
- Seattle
- Washington D.C.
Network Technology:
Cbeyond operates one of the world's first 100% Voice over Internet Protocol and 100% Cisco local phone networks and provides carrier-grade, packet-based local phone service.
Cbeyond leverages innovations in local Voice over IP and soft-switch technologies to provide a "disruptive" economic and operational advantage over traditional telecom service providers.
Cbeyond provides mobile services through an MVNO (mobile virtual network operator) partnership with a national wireless carrier.
Services Offered:
Cbeyond delivers an integrated package of high-speed Internet access, local and long distance phone services, mobile voice and data, plus a variety of business applications starting at $495 a month.
Notables:
- More than 4 billion VoIP minutes delivered since launch
- Monthly customer retention rate greater than 99%
- 100% of customers are billed on-line and more than 30% pay on-line
- Named to 2008 Deloitte Technology Fast 500 List for third consecutive year
- 2008 Cisco Innovation Partner of the Year and Service Provider in Manager Voice
- Cbeyond ranked seventh on the Georgia Technology Fast 50, a ranking of the 50 fastest growing technology firms in Georgia
Key Partners:
- Cisco Systems
- Microsoft
- BlackBerry